For Individual Customers

In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described below and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

• 30 days prior to departure - 10% of the gross amount
• 15 days prior to departure - 25% of the gross amount
• 14 and upto 1 day prior to arrival - 50% of the gross amount
• Less than 7 days prior to arrival - 100 % of the gross amount will be charged.

For Corporate Customers

With Corporate companies we have postpaid billing option, so the bill will be raised after the travel only so there is no refund provided after the travel.

If you or any member of your party wishes to cancel your holiday, you must notify us in writing only. In any case, the date of cancellation will be at the date on which notice is received by us. The person who signed the confirmation form must also sign the letter of cancellation. As this incurs administrative costs and we may not be able to resell your booking, cancellation charges will apply on the following scale:

In all cases the above cancellation fees, will be applicable in INR. Force Majeure: This means that we will not pay you compensation if we have to cancel or change your travel arrangements in any way because of unusual or unforeseeable circumstances beyond our control. These can include and are not limited to war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions and many more.